Customer Loyalty Archives

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Lara Soley - May 4, 2026

19 views 20 mins

Why Mobile Apps Create Higher Customer Lifetime Value for Shopify Stores

Image cover of a blog about why mobile apps create higher LTV for Shopify stores

Shopify customer lifetime value is not built from one purchase. Getting a customer to buy once is hard. You pay for traffic, run campaigns, build trust, optimize your product pages, try to remove every possible reason for shoppers to leave before checkout. But one order does not make a customer truly valuable. The real value […]

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Melissa Turpan - July 16, 2025

428 views 11 mins

The Secret To Retention? Ask Your Customers!

Loyal customers are the heartbeat of every successful brand.Â While they may only make up around 21% of your customer base, they often drive nearly half of your orders and revenue.Â Â These are the people who already trust your brand, come back regularly, and spread the word. So the real challenge isnâ€™t just getting more […]

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Serena Powell - January 7, 2025

262 views 8 mins

How to Build an Effective Post-purchase Experience for Your Shopify Store

The post-purchase phase is where you turn a one-time shopper into a loyal, returning customer. Itâ€™s easy to think your job is done once an order is placed, but the real opportunity to build lasting relationships begins after the sale especially if youâ€™re delivering that experience through a mobile app for Shopify. Think of it […]

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Yasmin Garet - November 15, 2023

323 views 14 mins

How to Improve Customer Loyalty on your Shopify Mobile App?

Youâ€™re not here to learn if loyal customers are importantâ€”youâ€™re here because you know they are, but may be struggling to implement strategies to improve customer loyalty on your app, especially after you turn Shopify store into mobile app experiences into a core growth channel. mCommerce is more nuanced, and you canâ€™t simply replicate what […]

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Hazel Palan - February 24, 2023

144 views 12 mins

How to Generate More Revenue from Existing Customers?

Are you looking for ways to unlock your sales potential from existing customers? While it is critical to acquire new customers, it is also essential to maximize the value of your existing customer base. After all, your current customers are already familiar with your brand and have expressed an interest in your products, making them […]

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Yasmin Garet - May 27, 2022

193 views 19 mins

How to Grow Your Shopify Business with Loyalty Marketing?

Did you notice that you wear 20 % of your clothes 80 % of the time? Or did you know that 20% of drivers cause 80% of all traffic accidents?This isÂ Pareto Principle,Â and it also applies in your business. 20% of your customers bring the 80% of your revenue at the end of the day. This […]

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Melissa Turpan - May 23, 2022

299 views 21 mins

How Important is Trust in E-Commerce?

May 23, 2022 Can you imagine that just a small amount increase in customer retention can increase your profits up to double times more? The award to achieve and keep customer trust is a blue-ribbon. And actually, it does not take a lot of big efforts! In the meantime, customer trust also means a recommendation […]

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Hazel Palan - May 20, 2022

158 views 15 mins

Why You Should Convert Your Shopify Store into a Mobile App?

Did you know that there areÂ 6.5 billion smartphone usersÂ whoÂ spend 5 to 6 hours on averageÂ with their phones during the day in 2023? And these smartphone users prefer to spendÂ 88% of their time within mobile appsÂ instead of browsing the mobile websites.Â This information explains whyÂ mobile apps convert between 2x-22x higherÂ than mobile websites. So, many of your […]

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Yasmin Garet - December 14, 2020

173 views 8 mins

What Is Repeat Customer and How Mobile App Helps With It?

Did you know that 41% of an ecommerce storeâ€™s revenue is created by only 8% of its customers? It is more striking than Vilfredo Pareto’s ratio which suggests that for many outcomes roughly 80% of consequences come from 20% of the causes. Did you know? – 41% of an eCommerce storeâ€™s revenue is created by […]

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Yasmin Garet - October 16, 2020

133 views 11 mins

Great Insights on Customer Loyalty and Marketing From Kalys Salmakbaev of Growave

The main goal of Shopney Blog is to help merchants with actionable insights to grow their businesses. Not only about mobile commerce but also the other important areas of Shopify eCommerce, including how to turn Shopify store into mobile app and build stronger customer relationships. As eCommerce is a very complex field which requires expertise […]